Returns & Exchanges
At SPELL, we want you to feel as magical as our designs, so we offer a seamless 30-day return policy for all unworn garments with original tags attached. Please note that items marked as Final Sale are ineligible for return or exchange unless deemed faulty.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all boutique tags and hygiene seals remain intact.
- 3.Attach the Label
Download and print your pre-paid shipping label from the portal and securely affix it to the outside of your parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
